Returns & Exchanges

At The Ethical Silk Company, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your items, we offer a 30-day return policy for a full refund or exchange, provided the items are in their original, unworn condition.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team via email with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Place the items in their original sustainable packaging, ensuring all tags are attached and the garment is neatly folded to prevent damage.

• 3.
  Ship the Item

  Affix the provided shipping label or use a tracked courier service to send the package back to our distribution center.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.